Industries › IT support and managed services
The admin app for iT support and managed services
Built for a UK IT support and managed services provider: 8 ready-made features for your work, plus the essentials every business needs – in one app that runs on your own computer.
- Free for 30 days
- No card, no sign-up
- £99 once, no subscription
Features for iT support and managed services
Switch any of them on or off whenever you like.
Ticket triage
New tickets with priority, SLA due date and suggested owner.
SLA watch
Tickets close to breaching SLA or with no recent update.
Starters and leavers
Onboarding and offboarding checklists, verified with the authorised contact.
Patching and backups
Devices missing patches and failed backups, with remediation tickets.
Licences and renewals
Domains, certificates, licences and warranties for each client.
Change requests
Planned changes with risk, rollback plan and client approval.
Security incidents
Incident timeline and the time the clock started for breach reporting.
Client reviews
Quarterly business review packs for each client.
Plus the essentials every business needs
Contacts
One place for customers, suppliers and other contacts with their details and history.
Invoices and payment chasing
Track invoices you've sent, see what's overdue and draft polite reminders.
Supplier bills
Log bills from suppliers, check them against orders and see what's due to pay.
Staff records and onboarding
Keep staff details, right-to-work checks, training and onboarding steps in one place.
Tasks
A simple to-do list with owners and due dates for anything that doesn't fit elsewhere.
Document register
Track important documents – insurance, licences, contracts and policies – and their renewal dates.
Weekly brief
A short Monday summary of money, deadlines, risks and decisions – written with Claude's help.
Reference notes built in
The app's help panel includes notes like these, checked against official sources on 13/11/2026. Rules change, so confirm each one at the source.
| Item | Rule or timing (as checked) | Confirm at |
|---|---|---|
| Personal data breach report to ICO | Within 72 hours of becoming aware, where reportable | ico.org.uk |
| Cyber Essentials certification | Renew every 12 months | ncsc.gov.uk/cyberessentials |
| ICO data protection fee | Pay annually unless exempt | ico.org.uk/for-organisations/data-protection-fee |
| NIS / Cyber Security and Resilience requirements | Check whether new duties apply to managed service providers | gov.uk – Cyber Security and Resilience Bill |
| SSL/TLS certificates | Track expiry; maximum validity periods are shortening | Certificate authority notices |
| Software end-of-support dates | Plan upgrades before vendor support ends | Vendor lifecycle pages |
The app never hard-codes legal deadlines into your records: you enter your own dates. This is general information, not legal or professional advice.
Try it with your own business name
It takes a couple of minutes. Your app is built in your browser – nothing is uploaded.
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